Description: CmRcService.exe is not essential for the Windows OS and causes relatively few problems. The file CmRcService.exe is located in a subfolder of C:\Windows (primarily C:\Windows\CCM\RemCtrl\).Known file sizes on Windows 10/11/7 are 577,720 bytes (17% of all occurrences), 699,808 bytes and 12 more variants. It is a service (CmRcService) running invisible in the background. The service provides the ability to remote control the system to authorized users.The file has a digital signature. The CmRcService.exe file is not a Windows system file. The program has no visible window. The software can be removed using the Control Panel's Add\Remove programs applet. The process listens for or sends data on open ports to a LAN or the Internet.Therefore the technical security rating is 11% dangerous.
Configuration Manager allows you to connect to client computers using Configuration Manager Remote Control. Before you begin to use remote control, ensure that you review the information in the following articles:
Cmrcservice Configuration Manager Remote Control
If the client setting Prompt user for Remote Control permission is set to True, the connection does not initiate until the user at the remote computer agrees to the remote control prompt. For more information, see Configuring remote control.
Users at the remote computer can view more information about the remote control session when they click the Configuration Manager Remote Control icon. The icon is in the Windows notification area or the icon on the remote control session bar.
The remote control viewer is supported on all operating systems that are supported for the Configuration Manager console. For more information, see Supported configurations for Configuration Manager consoles and Prerequisites for remote control.
Use remote control to remotely administer, provide assistance, or view any client computer in the hierarchy. You can use remote control to troubleshoot hardware and software configuration problems on client computers and to provide support. Configuration Manager supports the remote control of all workgroup computers and domain-joined computers that run supported operating systems for the Configuration Manager client. For more information, see Supported operating systems for clients and devices for Configuration Manager
You can start a remote control session in the Configuration Manager console from Assets and Compliance > Devices, from any device collection, from the Windows Command Prompt window, or from the Windows Start menu.
Remotely accessing computers allows you to control those computers from your own desktop with (or in some cases without) the other users consent. System Center 2012 Configuration Manager offers three methods from within the console to remotely control other computers with the client agent installed.
Workgroup based computers pose their own challenges as they lack many of the security benefits of Domain membership and as a result lack access to resources. Before we can do anything with our workgroup clients (including remote control) we need our Configuration Manager client software installed but before we do that we have to prepare our clients for this installation by preparing them. As workgroup clients are not joined to a domain they will need some help to communicate with the Configuration Manager management point as they will not be able to retrieve these values from Active Directory and they may have no (or limited) access to DNS.
click on Set Viewers and add a local user with a password that matches a domain user that has access to the Console. In other words if you have a domain user called domain\RemoteUser1 and you want them to do the remote tools actions in the console, then you should also create a local user called RemoteUser1 on all your workgroup clients that you want to remotely control, this user must have the same password as the domain user.
System Center 2012 Configuration Manager makes life easier for the admin as they can easily manage and remote control computers in the enterprise. Many enterprises still have workgroup clients however and while those workgroup clients do pose setup challenges, it's still possible to use Remote Tools with Workgroup clients.
I can do a remote control, a remote desktop client BUT I cannot get remote assistance to work. It gives me an error message like: Your offer to help could not be sent. check the following ....etc etc.
4- i will enable the Cloud GW management soon on some primary sites ; i need to know if it will be applicable to install the client agent from internet directly and make a remote control session as well ? 2ff7e9595c
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